Frequently asked questions

Amaxly POS is a cloud point-of-sale system for shops. It runs in the browser on a PC, tablet or phone, and handles billing, receipts, stock, purchases, customers, staff and reports.

Yes. If the internet drops you can keep making cash, credit and mobile banking sales. They sync when you are back online, and any sale with a problem is kept and flagged for the owner to review.

Yes. Amaxly POS is built for shops in any country. It starts in English, each shop can choose its own language and add new ones, and you set your shop name, VAT number, phone and address in settings.

Choose a plan and pay on amaxly.com. Your POS account is created automatically right after payment, and you get an email with a one-time link to set your own password.

No. Every plan is prepaid for the period you buy and never renews on its own. You renew on amaxly.com before your plan ends.

Your shop keeps working normally for a short grace period, then becomes read-only for a while so you can still view and export data. Renewing at any time restores full access with all your data.

Yes. If you buy a different plan while time is left, your remaining time is converted to the new plan at the two plans' daily prices.

It lets you sell gift cards, vouchers, license keys, recharge PINs and downloads from your POS. It is included in Pro and Business, and costs $2 per month (minimum 3 months) with Starter.

Any device with a modern browser. You can add a barcode scanner and a thermal receipt printer for a faster counter.

You can ask for a refund through amaxly.com support within the period stated in our terms. Approved refunds go back to the original payment method.